Government Affairs & Advocacy

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This is a channel that we use to keep members in the loop about the latest policy documents and developments. Our work in advocacy cuts across all areas of expertise and impacts all of our members.

Our Director of Government Affairs & Advocacy, Cynthia Smith, and our Advocacy Manager, Jenna Thoretz, post regular updates so our members are alerted to changes in the sector as they happen. We encourage everyone who joins Connect to become part of this community and to keep up to date with the information shared here. Posts to this community go live on our website, and you may wish to use the anonymous posting option if you have a question to ask here.

ACTION OPPORTUNITY: USAID Request for Comments on Draft Guide to Collecting Beneficiary Feedback

  • 1.  ACTION OPPORTUNITY: USAID Request for Comments on Draft Guide to Collecting Beneficiary Feedback

    Posted 13 days ago
    Dear Humentum community,

    Humentum is collecting comments to USAID's Draft Guide to Collecting Beneficiary Feedback. 
    Comments are due to USAID by October 12th, 2022. Humentum will anonymize and summarize member comments to this draft policy. Members who would like to submit comments via Humentum must submit them to no later than end of day on October 1st, 2022.


    The U.S. Agency for International Development (USAID) is pleased to announce the external comment period for the draft "Collecting Feedback from Beneficiaries of Development Programs: A Guide for USAID Implementing Partners." 

    From September 9th - October 12th, USAID is inviting all interested persons, particularly implementing partners and other development stakeholders, to review and provide feedback on this draft guidance document.

    Since 2018, U.S. Appropriations law has included a special provision encouraging the use of  Development Assistance funds for the regular and systematic collection of feedback obtained directly from beneficiaries to enhance the quality and relevance of such assistance. To support these special provisions, USAID commissioned this draft guidance document to help USAID implementing partners integrate beneficiary feedback into their USAID-funded development activities. It describes basic concepts of beneficiary feedback and good practices for collecting and responding to it. 

    Topics include: 

    • Key definitions, including "beneficiary feedback",
    • The strengths and limitations of beneficiary feedback,
    • Planning for beneficiary feedback in Activity MEL plans,
    • Identifying beneficiaries for feedback collection,
    • Domains of feedback and deciding what kinds of feedback to collect,
    • Beneficiary feedback data collection approaches,
    • Responding to and reporting on beneficiary feedback received. 

    Reviewers are able to access the draft guidance and provide comments to USAID at until close of business (5:00 p.m. EDT) on October 12, 2022. Please put "Comments on Beneficiary Feedback Guidance" in the subject line of your email. Following the external comment period, the drafting team will revise the document based on the feedback received, and prepare the document for publication.

    Comments from public stakeholders with diverse perspectives are critical for USAID to ensure that this guidance document serves the needs of USAID Implementing Partners who must collect feedback from beneficiaries as a required part of their development program.

    Any questions concerning this document may also be directed to:

    Jenna Thoretz
    Government Affairs and Advocacy Intern